Valentine's Day Delivery Schedule

FREE SHIPPING DETAILS

GUARANTEED DELIVERY BY VALENTINE'S DAY!
  • Order In-stock items by 1am Eastern Thursday, February 11th
  • All Orders Automatically Upgraded to Arrive by Friday February 12th*
  • Choose FedEx Express Saver Method

  • To guarantee delivery by Friday, February 12th, order in-stock items on the dates specified below. In-stock items are guaranteed to arrive on time pending credit approval and address verification. For special order items, please review the Delivery Information box found on the product page. This box will contain guaranteed delivery dates that differ from the shipping information shown below.

    In the event that your order is not delivered in time for Valentine's Day, we will refund 10% of your purchase. If the delivery of your package is delayed or postponed due to circumstances beyond the control of Zales, Zales.com or FedEx, such as the re-routing of delivery based on mechanical difficulties or weather delays, Zales.com will not hold liability or provide a refund based on the delivery guarantee.
VALENTINE'S DAY DELIVERY SCHEDULE
Date
Choose Ship Method
Upgraded
Excluded
Tuesday,
February 9
(until 2pm Eastern)
FedEx Express Saver In-stock items automatically upgraded to arrive 2/12* Rings requiring sizing are guaranteed on orders through 2pm ET**. Special Order Items are excluded.
Thursday, February 11
(until 1am Eastern)
FedEx Express Saver In-stock items automatically upgraded to arrive 2/12* Rings requiring sizing & Special Order Items are excluded.

  • Signature is required upon delivery of any package valued at $100 or more. FedEx will attempt to deliver 3 business days in a row before returning the package to Gordon's Jewelers. Customers can request the FedEx tracking number from Gordon's Jewelers by calling 1-888-GORDON1 (1-888-467-3661).

  • 1-888-GORDON1 (1-888-467-3661) to speak with a Customer Service Representative if you have any questions.
  • Guaranteed Delivery in the 48 Contiguous States. *Automatic Upgrade to FedEx 2Day or FedEx Overnight Delivery (where available) pending credit approval and address verification. There will be no automatic upgrade to Saturday Delivery.
  • **Rings requiring sizing are guaranteed to arrive by Valentine's Day on orders placed by 2pm ET on Tuesday, February 9th pending credit approval and address verification. Orders placed after this date are not guaranteed for Valentine's Day delivery.

  • Business days are Monday-Friday, excluding U.S. federal holidays.

  • FedEx Standard Overnight® and FedEx Saturday® are not available for personalized items.

  • Deliveries to APO/FPO and PO Boxes may only be shipped via U.S. Postal Service and will require additional time for delivery.


FREE FedEx Express Saver shipping with purchase of $100 or more

  • Total merchandise must meet or exceed $100.00 after all promotions and discounts are applied.

  • Offer applies only for standard FedEx Express Saver shipping. You must select the "FedEx Express Saver Shipping" option to receive the discount. Otherwise, the full expedited shipping charge will be applied.

  • FedEx shipping is only available for delivery to U.S. street addresses. Not available for shipments to APO/FPO, P.O. Boxes, Alaska or Hawaii.

  • Discount does not apply to taxes, gift-wrapping or similar charges.

  • Customer responsible for all shipping costs for returned merchandise.

  • This promotional offer may be modified or terminated at any time without notice.

For your protection, all FedEx shipments require a customer signature for delivery.

Order Processing Time

  • If the item is in stock, most orders are processed and ready for shipping within 2 business days. You will be notified via email if an item is out of stock.

  • Allow up to 2 additional days for ring sizing if you select a ring size other than the indicated standard ring size. Refer to the product detail page for the standard ring size.

  • Personalized jewelry orders require 4-6 weeks on average for processing.

  • Orders received after 3:00 PM ET will be processed the following business day.

Total Delivery Time

For in stock items:
1-2 business days for processing + 1-2 business days for ring sizing + shipping time
= approximate time to receive your order

For personalized jewelry orders:
4-6 weeks for processing + shipping time = total delivery time